Frequently Asked Questions

Looking for more Information?

We understand that traveling to South Africa can be intimidating. Our team is committed to making sure that you feel 100% comfortable and confident when traveling with us.

If you have any additional questions that are not answered below please reach out to us at info@volunteersa.com.

Why should I book with Volunteer Southern Africa?

Our company has been in business for almost a decade and has partnered with responsible and ethical animal conservation and social development programs across southern Africa. As an organization our highest priority is to ensure that each program we work with benefits from the support of volunteers both financially and through service work. With hundreds of programs being available, we want to ensure that our volunteers are participating and supporting programs whose greatest importance is animal, environmental and social conservation.

Do any of your programs involve Canned Lion Hunting?

Volunteer Southern Africa sees the care of all animals paramount. Therefore, we have not, do not, and will not ever, under any circumstances, support any facility that sells lions to the canned hunting industry, whether directly or indirectly. We will gladly investigate any and all claims of animal abuse or accusations that facilities we support are involved in. If it were to be discovered that one of our project locations is contributing in any sort of way to the atrociousness that is canned lion hunting, we would remove our company and our programs from the respective location effective immediately. Should you have any current proof that details any of our facilities working with, for, or in cooperation with the canned lion hunting industry, please reach out to us, as we would like to hear from you and subsequently take appropriate action.

Volunteer Southern Africa will continue to support the zero tolerance against animal abuse initiative and we vow to our volunteers that we will never associate them, as well as ourselves, with canned lion hunting.

If I'm volunteering, then why do I have to pay?

A variety of expenses are covered such as accommodation, meals, transport, training and supervision, as the projects are unable to cover the costs themselves. Taking on volunteers will help with physical and financial aid to continue the worthwhile work they are doing. The fees will vary depending on the location and specific needs of the project.

What happens when I arrive at the airport?

A member of our team will be there to meet volunteers upon arrival.

Depending on your program the airport will vary however a Pre Departure Guide will be made available once your spot is confirmed outlining all flight information.

What happens if a volunteer gets ill?

Although this is by no means a regular occurrence, volunteers do sometimes get ill while volunteering with us. The volunteer coordinator for the project will ensure that the volunteer receives immediate medical assistance. In the event of a serious illness or accident each volunteer will be covered by their insurance policy, which is why we require all volunteers to have adequate insurance. We will keep in contact with the listed emergency contact person to advise them of the volunteers progress.

Is there a preferable time to submit my application in hopes of gaining a spot on the roster?

There is no real cut off period in terms of time to apply since we run our programs year round. We do, however, have peak periods (May – September) so the earlier you book, the better chances you have of securing a placement.

What is the age limitation for participating in Volunteer South Africa projects?

We have a minimum age of 18 and there’s no maximum age, so long as you are willing and physically able to contribute. However, we do allow minors to attend our projects with their parents or a guardian (with parental consent) to accompany an individual under 18.

Are flights included?

No, flights are not included.

Do you cater for vegetarians or other dietary requirements?

Yes, we can accommodate most dietary requirements, please ensure you let us know of your dietary requirements prior to arrival.

How do I pay for the project?

We require a $300 (USD) deposit to secure your place at the project, and ask for the remaining balance to be paid 60 days before your arrival. We have two payment option. You can either pay via international bank – transfer/wire (please note that the administration costs are at your expense) or you can pay via a safe and secure online credit card facility.

Do you offer any discounts to volunteers?

Volunteers receive a 5% discount if they opt for two or more packages.

Any returning volunteer discount?

Yes, past volunteers receive 5% off their future volunteer experience.